Refund & Return Policy

Updated on September 29, 2026.

The health, safety, and long-term welfare of our purebred Maine Coon cats are our first considerations at MaineCoonKittensForSale.ca. Adopting a live animal is a lifetime commitment, and unlike typical retail products, living pets need specific legal requirements, ethical considerations, and health regulations.

The terms and circumstances pertaining to deposits, reservations, health guaranties, and kitten returns when you inquire about or adopt from our assortment of Maine Coon kittens for sale in Canada are described in this Refund and Return Policy.

Non-Refundable Holding Deposits

An initial holding deposit is needed in order to reserve a specific kitten or guaranty a priority spot in our upcoming litter waitlist.

Deposit Amount: $500 CAD is our usual holding deposit.

The purpose of the deposit is to formally withdraw the kitten from our public postings on MaineCoonKittensForSale.ca, keeping them solely for your family and turning away other potential adopters.

Non-Refundable Policy: There are no refunds for any holding deposits. Your deposit will not be reimbursed if you decide not to move forward with the adoption, change your mind, or have a change in personal circumstances.

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Health Guarantee & Replacement Policy

Our extensive written Health Warranty covers every purebred kitten that leaves our cattery. We fully support the health of our cats since we perform thorough genetic health tests on our breeding Sires and Dams for disorders including Pyruvate Kinase Deficiency (PKDef), Hypertrophic Cardiomyopathy (HCM), and Spinal Muscular Atrophy (SMA).

A. First 72-Hour Window for Health Exams
You must have a licensed veterinarian evaluate any Maine Coon kitten you adopt for sale within 72 hours of the kitten’s pickup or delivery.

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  • Failing the Exam: If a licensed veterinarian certifies in writing that the kitten suffers from a severe, pre-existing physical illness or life-threatening congenital defect during this 72-hour window, you may return the kitten to our cattery at your expense.

  • Remedies Available: Upon independent verification by our cattery veterinarian, you will receive a full replacement kitten of equal value from the current or next available litter, or a full refund of the adoption fee (excluding third-party travel costs).

  • Genetic Health Guaranty (one to two years)
    We offer an extended genetic health warranty that guards against deadly inherited or genetic disorders, such as genetic organ failure or severe HCM:

     

    MaineCoonKittensForSale.ca will provide a replacement kitten of comparable value from a future litter if a genetic issue is identified during the warranty period by a licensed veterinary specialist, provided that comprehensive medical records and diagnostic evidence are submitted.

    Note: After the first 72 hours, adoption costs and medical services received at third-party clinics are not refundable.

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Return & Surrender Policy (Lifetime Safety Net)

We uphold a stringent “no shelter” policy. A cat bred by MaineCoonKittensForSale should never be purchased.can never be sold to a third-party breeder or pet retailer without our express agreement, or turned over to a nearby animal shelter or rescue group.

A. Giving a Cat or Kitten Back
We will always take your cat back into our cattery if, at any time during their life, you are unable to care for or retain them due to moving, allergies, a family illness, or unforeseen lifestyle changes.

  • No Monetary Refunds: Rehoming or surrendering a cat back to our cattery after the initial 72-hour health window does not entitle the owner to a refund or financial compensation.

  • Rehoming Assistance: We will safely house, provide veterinary assessment for, and rehome the cat with a thoroughly vetted, loving family.

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Non-Refundable Shipping & Travel Expenses

When Maine Coon kittens for sale are shipped or transported around Canada:

Once the transfer service has been scheduled or started, all logistics, airfare, flight nanny escorts, ground transport fees, and travel carrier costs paid to third-party couriers are 100% non-refundable.

Unless otherwise specified in writing, the customer is solely responsible for any travel costs necessary to return a kitten to our cattery under the provisions of the 72-hour health warranty.

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Exclusions from Refunds

None of the following situations will result in refunds or replacements:

Buyer’s Remorse or Change of Mind: Concluding that a large-breed Maine Coon cat needs more care, food, or grooming after being picked up.

Allergies: After taking the kitten home, family members or visitors may develop cat allergies (we advise seeing a cat or getting tested for allergies before making a deposit).

Landlord or HOA Restrictions: Not getting a lease authorization, dwelling permit, or landlord approval before adopting.

Neglect, injury, unintentional damage, treatment delays, or disregard for necessary vaccinations and feedings are examples of improper veterinary care.

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How to Request Assistance or Initiate a Warranty Claim

Please follow these procedures if you need to schedule a return under our lifetime safety net, request a warranty review, or address a health concern:

Get in touch with us right away by sending an email to support@mainecoonkittensforsale.ca with your complete name, adoption agreement number, and kitten information.

Provide Documentation: When submitting medical claims, include your attending veterinarian’s contact details, complete veterinary records, and the results of any diagnostic tests.

Review & Resolution: Within 48 hours, our veterinary experts and cattery team will examine your claim to ascertain the best course of action in accordance with your contract.

Contact Us

If you have questions regarding this Refund and Return Policy or need clarification on our adoption warranties before reserving one of our Maine Coon kittens for sale in Canada, please reach out to us: